Terms, Refunds & Privacy
Before publishing: replace every [BRACKETED] item with your real details. This is a starting template, not legal advice — have it checked if you are unsure.
Seller: ChristmasServices, trading as The Calm Kitchen, [BUSINESS ADDRESS], [COUNTRY]. Contact: support@yourdomain.co.uk.
Last updated: [DATE]
Terms of Sale
The product
“The Stress-Free British Christmas Feast” is a digital product supplied as downloadable PDF files (the main guide and three bonuses). No physical item is posted.
Price and payment
The price is shown in pounds sterling (GBP) and includes any VAT due. Payment is taken by our checkout provider, [CHECKOUT PROVIDER], at the time of purchase. It is a one-off payment with no subscription.
Delivery
Your download link is shown and emailed to you straight after payment. If it hasn’t arrived within an hour, check your spam folder and then contact us.
Licence
The guide is for your personal, non-commercial use. Please don’t resell, share or republish it.
Food safety
Cooking times are guidance for standard domestic ovens. Always check meat and poultry are cooked through (piping hot, juices running clear, or 75 °C in the thickest part) and follow allergen information on product packaging.
Refund Policy — 30-Day Guarantee
If you aren’t happy with the guide, email support@yourdomain.co.uk within 30 days of purchase with your order email address and we’ll refund you in full to your original payment method. No questions asked.
Your statutory rights. Under the Consumer Contracts Regulations 2013 you normally have 14 days to cancel an online purchase. For digital content, that right ends once the download starts if you agreed to immediate access at checkout. Our 30-day guarantee applies on top of this, so you are covered either way. Your statutory rights under the Consumer Rights Act 2015 are not affected.
Privacy Policy
ChristmasServices is the data controller for personal data collected through this website.
What we collect
- Order details (name, email, billing country) — collected by [CHECKOUT PROVIDER] to process payment and deliver your download.
- Support emails you send us.
- Usage data via cookies, only if you accept them (see below).
Why we use it
To deliver your purchase and provide support (contract), to keep tax records (legal obligation), and — only with your consent — to measure our advertising.
Who we share it with
Our checkout provider ([CHECKOUT PROVIDER]), our email provider ([EMAIL PROVIDER]) and, if you accept cookies, Meta Platforms. We never sell your data.
Your rights
You can ask to access, correct or delete your data, or object to its use, by emailing us. You can also complain to the Information Commissioner’s Office (ico.org.uk).
Retention
Order records are kept for 6 years for tax purposes; other data is deleted when no longer needed.
Cookies
We use one essential item of browser storage to remember your cookie choice. If you click “Accept all”, we also load the Meta Pixel, which sets advertising cookies to measure our ads. If you reject, it isn’t loaded.
You can change your choice at any time using “Cookie settings” at the bottom of the main page.